About Daedalos Concepts
In 2021, Daedalos Concepts set out to build strong niche brands in interior and garden finishing. With a combination of innovative products and a customer-focused approach, the company has grown into a solid player, reaching a turnover of €1.3 million in 2024. Their brands—Flat-Pro Leveling, Jivana, and Aquajoint—serve both the B2B and B2C markets through platforms such as Amazon, Leroy Merlin, and Bol.com. B2B customers are served directly in Belgium, the Netherlands, France, and Ireland.
Challenge: A Flexible Fulfillment Strategy
Rapid growth brought logistical challenges. For the B2B market, a reliable partner in Belgium was crucial, while the B2C market in larger countries like France, the United Kingdom, and Germany required fast delivery. This led to strategic partnerships with C-logistics and Amazon. Balancing fulfillment between different partners while keeping costs manageable turned into a continuous learning process.
Why Webship?
From the start, Daedalos Concepts knew that outsourcing fulfillment was essential to stay focused on sales and growth. Through Google, they discovered Webship. The decisive factor? A combination of a personal approach and the ability to ship both packages and pallets. This allowed Daedalos to optimally combine its B2B and B2C channels.
The Transition and Optimization
Starting fresh gave Daedalos the opportunity to align its processes with Webship from the outset. One challenge was the picking costs for large volumes per box. However, through practical workarounds and close collaboration with the warehouse, transport and packaging were optimized to reduce handling costs. These strategic adjustments helped make fulfillment both cost-efficient and scalable.
Webship as a Key Pillar
Fulfillment via Webship has become an indispensable part of Daedalos Concepts’ operations. “If Webship were to stop tomorrow, we’d have a big problem,” Daedalos states without hesitation. Webship Online and the API integration with Odoo have also provided extra efficiency by simplifying and speeding up inventory management and order processing.
Lessons for Other Entrepreneurs
For potential fulfillment customers, Daedalos Concepts shares some valuable insights:
- Keep your logistics costs under control: Analyze where your fulfillment costs are concentrated and look for optimizations in picking, packaging, and transport.
- Ensure a flexible strategy: By combining fulfillment across different partners, you can enable faster delivery in various markets.
- Automate where possible: Use smart integrations, such as the API connection with Odoo, to streamline your workflow.
- Collaborate with your fulfillment partner: Regular feedback and optimizations help manage costs more effectively and improve operational efficiency.
Recommendation
Daedalos Concepts wholeheartedly recommends Webship. Thanks to the combination of flexibility, service, and automation, the company has been able to optimize and scale its fulfillment. For any entrepreneur looking to streamline their logistics processes, Webship is, in their view, a strategic choice.
