Menza is a wholesale company specializing in interior design. The company focuses on decoration, glassware, textiles, and small furniture, positioned in the mid-to-high-end market. Menza’s clients include premium florists, large furniture retailers, cooking boutiques, and lifestyle and fashion concept stores—a target audience where quality comes first.
Koen, Menza’s managing director, saw a steady increase in orders, which led him to search for a solution to ship orders without delays. Packing orders faster wasn’t an option, as high-quality products require high-quality packaging.
A fulfillment partner: the ideal solution for Menza
Menza works with seasonal collections, which creates massive peaks in demand, followed by quieter periods. Koen needed a financial and logistical solution to manage this. Hiring temporary staff to handle peak periods proved ineffective: Menza’s product range is extensive, and training new employees would take too long. After a long search, Koen came across the concept of fulfillment. It quickly became clear that partnering with a fulfillment provider was more efficient than hiring a full-time employee.
Why did Menza choose Webship?
Word of mouth! Menza closely collaborates with NOYA, a loyal Webship fulfillment customer. Philippe from NOYA is extremely satisfied with our services and recommended Webship to Menza—thank you for that!
Menza’s managing director was immediately convinced by our personalized approach and industry expertise. At Webship, personalized service is one of our core values. We strive to support our clients with both advice and practical solutions! Additionally, our employees continuously receive training to stay up to date with the ever-evolving logistics industry.
How does the collaboration between Menza and Webship work?
For Menza, fulfillment was a leap into the unknown. However, after a brief tour of our facilities, Koen quickly got the hang of Webship Online, our inventory management system. He describes the system as very user-friendly and intuitive, with a clean design that provides reassurance.
Koen no longer has to worry about whether all orders can be shipped on time. Webship ensures that every order is immediately shipped with high-quality packaging. Koen has already received multiple messages confirming that goods arrived in perfect condition, with customers very satisfied with the packaging. Thank you for the positive feedback!
Fragile products, a challenge successfully met
Menza has now been working with Webship for one season. The products shipped include glass vases, candle holders, and other decorative glass items. During this entire period, only one item was damaged. Koen encourages all businesses shipping fragile goods to analyze their breakage rate—he is convinced that partnering with a fulfillment provider significantly reduces the risk of damage. Thanks to Webship’s exceptionally low breakage rate, Menza has substantially reduced its logistics costs!
Do you sell fragile products such as vases, bottles, or jars? Webship is the ideal fulfillment partner for you! We already work with several businesses that ship fragile goods, such as Menza, NOYA, Olive Gin, Amuerte, and more.
👉 Interested? Contact us at hallo@webship.be or call +32 (0)479 59 66 97.
